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Policies and Fees

Our goal is to provide you with the best personalized health care at an affordable price.

Scheduling your first appointment is easy through our real-time online schedule or by calling our office at 408-358-5086. Our office hours are Monday - Friday, 9AM - 5:30PM. 

Your initial visit will be one hour to allow for a thorough history, exam, and treatment. Please come dressed appropriately and bring any imaging studies (x-rays, MRI, etc) and radiology reports.

If you need to reschedule or cancel your appointment,  please let us know 24 hours in advance so we may accomodate other patients getting seen during that time.

We are largely able to achieve the results we do with our patients because we only have one boss - you, the patient. All to often, insurance companies dictate what care is needed or what they see as valuable. At Positive Motion Chiropractic we don't play that game.

We are a fee-for-service provider and are considered "out-of-network" with all insurance companies. We are happy to provide our patients with a "superbill" that includes all the information (diagnosis and treatment codes, fees, etc) your insurance company needs to reimburse you directly. To find out about your out-of-network benefits, call the customer service number on your insurance card.

If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA) the "superbill" will also validate your expenses in our office as healthcare-related to those entities. Payment for each visit is required at the time of service. Outside labs and imaging are performed at our cost, with no added mark-up.

Medicare: We do accept Medicare as a "non-participating physician." This means that we collect the full amount of your visit charges at the time of service and then send in your Medicare billing for you. Medicare and your secondary insurance policy (if you have one in place) will then reimburse you, based on the details of your health coverage, by sending a check directly to you. Medicare is particular on what chiropractic services they will cover and we will go over these details with you during your first visit.

The initial exam and treatment as well as supplement/orthopedic support sales are payable at the time of service. We accept cash, check, and VISA/MC. 

Your privacy is important to us. Please take a moment to review our Notice of Privacy Practices (HIPAA) and Patient Rights.

*There is no out-of-network reimbursement for Medicare, Tricare or Kaiser/HMO patients.

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