Policies and Fees
Our goal is to provide you with the best personalized health care at an affordable price. With the tumultuous state of health care, we have created a set of policies to be able to continue to meet that goal—as a result, the care you receive at Positive Motion Chiropractic will always be tailored to your needs as an individual.
Please call our office at 408.358.5086 to schedule a convenient time to meet. Patients are seen Monday through Friday by appointment. (Please indicate if you are in immediate pain or need urgent care.) Set aside 60 minutes for your first visit to allow for a thorough history, exam, and treatment. Subsequent office visits will require approximately 15 minutes for treatment.
Alternatively, you are welcome to book an appointment online at your convenience. Please be sure to let us know at least 24 hours in advance if you need to cancel or reschedule an appointment.
Non-Medicare Health Insurance: We are "out-of-network" for all* insurance companies. To find out about your out-of-network benefits, call the customer service number on your insurance card and inquire about your chiropractic coverage. We do not bill or directly communicate with insurance companies; however, we are happy to provide you with a "superbill" that includes the information you need to file a claim. Any reimbursement will then be mailed directly to you from your insurance company.
If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA) the "superbill" will also validate your expenses in our office as healthcare-related to those entities. Payment for each visit is required at the time of service. Outside labs and imaging are performed at our cost, with no added mark-up.
Medicare: We do accept Medicare as a "non-participating physician." This means that we collect the full amount of your visit charges at the time of service and then send in your Medicare billing for you. Medicare and your secondary insurance policy (if you have one in place) will then reimburse you, based on the details of your health coverage, by sending a check directly to you. Medicare is particular on what chiropractic services they will cover and we will go over these details with you during your first visit.
The initial exam and treatment as well as supplement/orthopedic support sales are payable at the time of service. We accept cash, check, and VISA/MC.
Your privacy is important to us. Please take a moment to review our Notice of Privacy Practices (HIPPA) and Patient Rights.
*There is no out-of-network reimbursement for Medicare, Tricare or Kaiser/HMO patients.